Privacy Policy for OHMIO AUTOMOTION LIMITED
Last Updated: February 11, 2025
1. Introduction and Scope
This Privacy Policy outlines how OHMIO AUTOMOTION LIMITED (NZBN: 9429046361929), hereinafter referred to as "Ohmio," "we," "us," or "our," collects, uses, discloses, and protects your personal information. This policy applies to all personal information collected through our website www.ohmio.com, our vehicles, and any other digital platforms or services we provide
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As a New Zealand-based company with global operations, Ohmio is committed to complying with the New Zealand Privacy Act 2020 and other applicable international privacy laws, including the General Data Protection Regulation (GDPR) where relevant
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2. Types of Information We Collect
We collect various types of personal information to provide and improve our services. This may include:
Names and contact details (e.g., email address, phone number, postal address)
Vehicle usage data (e.g., trip information, performance metrics)
Location data (when using our vehicles or services)
User account information (e.g., login credentials, preferences)
Website usage data (e.g., IP address, browser type, pages visited)
Financial information (for payment processing)
Communication records (e.g., customer support interactions)
This information is collected directly from you, through your use of our website and services, and via our connected vehicles
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3. Purpose of Collection
We collect and process your personal information for the following purposes:
Providing and improving Ohmio's products and services
Facilitating customer support and communication
Conducting research and development to enhance our offerings
Marketing and promotional activities (with your consent)
Ensuring the safety and security of our users and vehicles
Complying with legal obligations and regulatory requirements
Analyzing usage patterns to improve user experience
Each of these purposes aligns with Ohmio's functions and is conducted in accordance with the Privacy Act 2020
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4. Use and Disclosure of Information
4.1 How We Use Your Information
We use your personal information to:
Operate, maintain, and improve our website, products, and services
Process transactions and send related information, including confirmations and invoices
Send administrative information, such as updates to our terms, conditions, and policies
Respond to your comments, questions, and requests
Conduct and administer contests, promotions, surveys, or other features
Develop new products and services
Generate and analyze statistics about your use of our services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Protect our rights and property
4.2 Disclosure to Third Parties
We may disclose your personal information to:
Service providers and business partners who assist us in delivering our services
Legal and regulatory authorities when required by law or to protect our rights
Potential buyers or investors in the event of a merger, acquisition, or sale of assets
We ensure that any third party to whom we disclose personal information is bound by confidentiality and privacy obligations consistent with this policy and the Privacy Act 2020
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5. Data Security Measures
Ohmio implements robust security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Encryption of data in transit and at rest
Regular security audits and penetration testing
Access controls and authentication mechanisms
Employee training on data protection and privacy
Physical security measures for our data centers and offices
We adhere to industry-standard security protocols and continuously update our security practices to address emerging threats
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6. User Rights and Access to Information
Under the Privacy Act 2020 and other applicable laws, you have the right to:
Access your personal information held by us
Request correction of your personal information if it is inaccurate
Request deletion of your personal information (where applicable)
Object to the processing of your personal information
Data portability (where technically feasible)
To exercise these rights, please contact our Data Protection Officer using the contact information provided at the end of this policy. We will respond to your request within the timeframe specified by applicable law
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7. International Data Transfers
As a global company, Ohmio may transfer personal information to countries outside of New Zealand. When we do so, we ensure that appropriate safeguards are in place to protect your information and comply with our obligations under the Privacy Act 2020 and other applicable laws.
These safeguards may include:
Transferring data to countries deemed to have adequate data protection laws
Implementing standard contractual clauses approved by relevant authorities
Obtaining your explicit consent for the transfer (where required)
We will not transfer your personal information to a country that does not have adequate privacy protections unless we have implemented appropriate safeguards
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8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our services. These technologies help us analyze website traffic, customize content, and provide personalized advertisements.
You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may impact the functionality of our website
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9. Data Retention and Disposal
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
The length of time we have an ongoing relationship with you
Whether there is a legal obligation to which we are subject
Whether retention is advisable in light of our legal position (e.g., in respect of applicable statutes of limitations, litigation, or regulatory investigations)
When personal information is no longer needed, we securely dispose of it using industry-standard methods
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10. Data Breach Notification
In the event of a data breach that is likely to result in serious harm to affected individuals, we will:
Notify the Office of the Privacy Commissioner as soon as possible
Inform affected individuals promptly, providing information about the breach and steps they can take to mitigate potential harm
Conduct a thorough investigation to identify the cause of the breach and implement measures to prevent future occurrences
11. Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our website or by sending you a direct communication. We encourage you to periodically review this policy to stay informed about how we protect your personal information
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12. Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact our Data Protection Officer:
Data Protection Officer OHMIO AUTOMOTION LIMITED [Insert physical address] Email: [Insert email address] Phone: [Insert phone number]
You have the right to lodge a complaint with the Office of the Privacy Commissioner if you believe that we have not adequately addressed your privacy concerns
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13. Consent and Marketing
We obtain your consent before using your personal information for marketing purposes. You can opt-out of receiving marketing communications at any time by:
Clicking the "unsubscribe" link in our marketing emails
Contacting our Data Protection Officer
Adjusting your communication preferences in your account settings (if applicable)
We will process your opt-out request promptly and update our records accordingly
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14. Children's Privacy
Ohmio does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact our Data Protection Officer
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15. Compliance with International Standards
In addition to complying with New Zealand's Privacy Act 2020, Ohmio is committed to adhering to international privacy standards, including the principles of the General Data Protection Regulation (GDPR) where applicable. This commitment ensures that we maintain high standards of data protection across our global operations
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By using our website, products, or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.